Task Request Evaluation

Evaluate the request in each column under Evaluation, then apply the appropriate action related to the highest row achieved based on the valuation. The organization action column shows what you should expect as a result.

Evaluation

Your Action

Organization Action

Operational Urgency

Need Date (dictated by organizational commitment, not desire)

IT Priority

Effect on telescope systems

Affects operation tonight

1 day

Critical

-Disassembled
-Configuration change.

-Lock Out > 1hr

Call the Acting Manager (cell) and appropriate management.
Submit Telescope Work Request

Zoom call if needed to discuss plan
Discuss results at Daily Planning Meeting

Affects operation this week

1 week

High

Submit Telescope Work Request

Discussed and scheduled at Daily Planning meeting when inside of look ahead time frame (3 day look ahead daily and 1 month look ahead on Wednesdays)

Affects operation this month

1 month

Lock Out < 1hr

Submit Simple Task Request.
Do not submit to telescope schedule.

Do not call the summit.

Acting Manager reviews Simple Task list when time is available (this action is on the Daily periodic task).
Observatory Manager Reviews weekly.

Affects operation this year

6 months

Medium

Operated

none

none

Low

none
-- PatrickHartley - 03 Dec 2020
Topic revision: r1 - 03 Dec 2020, PatrickHartley
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